Knowledge Base / FAQ

You have reached our growing online database with information about the usage of our products. You can search for articles or select a product group or a specific product on the right to find an entry. Click here to browse through all articles manually. Please use the information from this database before contacting tech support.


by relevance | by date Articles: 309
Compatibility with macOS 11 Big Sur
Where can I buy ESI products?
Do I have to disable my onboard soundcard?
What is a ZIP file and how do I install a driver from it?
Comments about new Windows installations
Comments about Upgrade with a new Windows Version
Comparison of MAYA44, MAYA44 XTe, Juli@ and Juli@ XTe
Latency with virtual instruments and MIDI interface / keyboard
Why can I not open the ASIO Control Panel?
Why can't I hear the system sounds from my computer?
Usage of the ESI MIDI Port driver (Windows)
Issues with Sleep / Hibernation Mode
Installation and Removal of USB ASIO driver under Windows
Can I connect a headphone to Juli@ / Juli@ XTe?
Why do I receive a Windows Logo testing error message?
Can I connect a guitar or microphone to Juli@ / Juli@ XTe?
Installation of MAYA44 under Windows Vista & 7 (up to v1.11)
Using MAYA44 USB with Cross DJ for iPad
Installation of Juli@ under Windows Vista & 7/8 (up to v1.16)
Multichannel playback with GIGAPORT HD/HD+ under Windows
MI/ODI/O description
Replacement of studio monitor protection fuse
ESU1808 Firmware Update v1.0.8
Comparison of different MIDIMATE models
I hear the signal only on one of my speakers
    1 2 3 4 5 6 7 8 9 10 11 12 13    

Product selection

product group:

select product:


 driver   Win7   Win8   WinVista 
 installation   Win10   connection   .zip 
 WinXP   Mac OS X   video   trs   cascade   DJ 
 macOS   compare   Linux   power supply 
 ipad   rca   rear panel   headphone   xlr 
 microphone   ASIO   S/PDIF   multiclient 
 DAW   toslink   standalone   guitar   iphone 
 recording   server   onboard sound 
 DirectWIRE   .dmg   download   MIDI 
 firmware   front panel   privacy 
 streaming   monitoring   hibernation 
 .pdf   Audacity   fuse   sleep   latency 
 ADAT   qsound   SysEx   .sit   WinXPx64   xls 
 buy   clock   Realphones