Knowledge Base / FAQ


You have reached our growing online database with information about the usage of our products. You can search for articles or select a product group or a specific product on the right to find an entry. Click here to browse through all articles manually. Please use the information from this database before contacting tech support.

Search


enter your keyword search text here:
 

Top 10 articles


Article
Compatibility with Windows 11
Compatibility with macOS 13 Ventura
Compatibility with macOS 12 Monterey
Compatibility with macOS 11 Big Sur
Do I have to disable my onboard soundcard?
Comments about new Windows installations
Where can I buy ESI products?
Comments about Upgrade with a new Windows Version
Latency with virtual instruments and MIDI interface / keyboard
Recording not working, macOS Mojave (and higher)
List All

Most recent articles


Article
Using multiple MIDI applications under Windows simultaneously
Compatibility with macOS 13 Ventura
Bitwig Studio integration for Xjam
Can I use Neva Uno/Duo under Windows XP, Vista, 7 or 8?
Can I use Neva Uno / Neva Duo under Linux?
List All

General articles


Article
Do I have to disable my onboard soundcard?
Comments about new Windows installations
Where can I buy ESI products?
Recording not working, macOS Mojave (and higher)
Recording not working, Windows 10 April Update 1803
List All
 

Product selection


product group:


select product:

Popular tags


 Win10   Mac OS X   .pdf   DAW 
 driver   Win8   WinXP   Win7 
 multiclient   WinVista   .dmg 
 .zip   onboard sound   MIDI   .sit 
 connection   firmware   video 
 Win11   microphone   ASIO   macOS 
 download   Bitwig Studio 
 DirectWIRE   Studio One 
 installation   Audacity 
 cascade   Linux   recording 
 privacy   compare   guitar 
 latency   standalone   trs 
 server   S/PDIF   xls   rca 
 IP address   Dante   DJ   ipad   xlr 
 headphone   toslink   YouTube 
 streaming   front panel 
 rear panel   clock   hibernation 
 SysEx   fuse   power supply 
 monitoring   ADAT   sleep   iphone 
 buy   qsound   Xkey   WinXPx64 
 Realphones   Artesia