Knowledge Base / FAQ

You have reached our growing online database with information about the usage of our products. You can search for articles or select a product group or a specific product on the right to find an entry. Click here to browse through all articles manually. Please use the information from this database before contacting tech support.


by relevance | by date Articles: 331
Can I use Xkey 37 standalone without computer?
Can I use Xjam standalone without computer?
Can I use Xkey 25 standalone without computer?
Wasn't Xkey a product from CME?
Driver download page shows SSL error?
Using multiple MIDI applications under Windows simultaneously
Compatibility with macOS 13 Ventura
Bitwig Studio integration for Xjam
Can I use Neva Uno/Duo under Windows XP, Vista, 7 or 8?
Can I use Neva Uno / Neva Duo under Linux?
Can I use more than one Neva Uno/Duo in one system?
Presonus Studio One integration for Xjam
Assigning a specific manual IP address to planet 22c
Assigning a specific manual IP address to planet 22x
Xjam, Xkey - Artesia Pro vs. ESI
Only 2 channel instead of 8 channel playback on the Mac?
What is the pin layout of the TRS MIDI output of Xjam?
Xjam Editor App 1.06, firmware update issues
Compatibility with macOS 12 Monterey
Microphone not detected when using USB-C cable
Compatibility with Windows 11
How can I use DirectWIRE to record content from YouTube?
How can I download the Realphones ESI Edition software?
Compatibility with macOS 11 Big Sur
Usage of the S/PDIF input of U24 XL (clock)
    1 2 3 4 5 6 7 8 9 10 11 12 13 14    

Product selection

product group:

select product:


 driver   Win7   Win8   installation 
 WinVista   Win10   connection   .zip   WinXP 
 Mac OS X   trs   video   cascade   macOS   DJ 
 Linux   compare   power supply   ipad   rca 
 rear panel   headphone   xlr   DAW 
 microphone   standalone   multiclient 
 ASIO   MIDI   S/PDIF   toslink   recording 
 iphone   server   DirectWIRE   firmware 
 guitar   Xkey   download   onboard sound 
 Win11   .dmg   Artesia   privacy   Dante 
 streaming   monitoring   IP address 
 front panel   Bitwig Studio   YouTube 
 fuse   Studio One   SysEx   ADAT   clock   buy 
 xls   Realphones   latency   qsound 
 WinXPx64   sleep   hibernation   .pdf 
 Audacity   .sit