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Knowledge Base / FAQ


You have reached our growing online database with information about the usage of our products. You can search for articles or select a product group or a specific product on the right to find an entry. Click here to browse through all articles manually. Please use the information from this database before contacting tech support.

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Top 10 articles


Article
Compatibility with macOS 14 Sonoma
Compatibility with macOS 13 Ventura
Compatibility with Windows 11
Comments about new Windows installations
Compatibility with macOS 12 Monterey
Compatibility with macOS 11 Big Sur
Do I have to disable my onboard soundcard?
Where can I buy ESI products?
Comments about Upgrade with a new Windows Version
What is a ZIP file and how do I install a driver from it?
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Most recent articles


Article
Compatibility with macOS 14 Sonoma
Can I use Xkey 37 standalone without computer?
Can I use Xjam standalone without computer?
Can I use Xkey 25 standalone without computer?
Wasn't Xkey a product from CME?
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General articles


Article
Comments about new Windows installations
Do I have to disable my onboard soundcard?
Where can I buy ESI products?
What is a ZIP file and how do I install a driver from it?
Why can I not open the ASIO Control Panel?
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