Installation and Removal of USB ASIO driver under Windows
Waveterminal U2A, Waveterminal
U24, GIGAPort AG,
GIGAPort DG and MAYA44
USB are shipping with a special USB ASIO driver. This driver ensures compatibility
with ASIO compatible audio applications and replaces the standard USB Audio driver.
This driver has been developed for professional audio applications where low CPU
load, stability and low latency values are required. ASIO is usually a basic requirement
for most higher level audio applications. This is not the case for most traditional
consumer audio applications however. For example, software used for DVD playback
or more simple DJ applications often work better with the standard USB audio drivers
that are included in Windows. This means that you can use the audio interface
either with the USB ASIO driver installed or alternatively without installing
any driver from us and just use the Windows default driver. As this depends on
the audio applications you are using, it might be required to install or uninstall
the USB ASIO driver to switch between the two driver options.
USB ASIO driver
If you have not installed the USB ASIO driver or if you
have removed it, the standard USB audio driver from Windows will be automatically
used every time you have plugged in the audio interface. You can check in Device
Manager if the audio interface has been detected properly, i.e. there should
be no warning or exclamation mark there.
Installation of USB ASIO driver
Typically we recommend to use the latest version of the driver available. Make
sure you downloaded the 32-bit version of the driver if you use Windows XP, Windows
Vista 32-bit or Windows 7/8 32-bit and the 64-bit version if you use Windows Vista
64-bit or Windows 7/8 64-bit.
If your audio interface is connected to your
computer, unplug it before you start the installer. Then launch setup.exe
from the unzipped driver that you have downloaded from our website. You can select
the language used for installation, then the following dialog appears:
Install the driver. The following window appears:
the license agreement and then click on Install. Now follow the instructions
on screen through out the installation process. The installer will instruct you
to plug-in the USB device to the computer when the following dialog appears:
detection can always take a moment. It is sometimes possible that the installer
will instruct you to un-plug the USB audio device with the following dialog:
you are told to do so, please unplug the device again, before you will be told
to plug it in again. If that happens, please wait again until the detection (like
described above) is completed. Once the installation is completed, you will see
confirmed the screen with Exit. You can now check in Device Manager
if the audio interface has been installed properly and if the USB ASIO driver
has been installed, i.e. there should be no warning or exclamation mark there.
a Windows Security message (Windows Vista / 7) or a Windows
Logo testing message (Windows XP) appears during installation, please confirm
it with Install or Continue Anyway.
Removal of USB ASIO driver
you need to switch back to the generic driver that is included with Windows, you
can uninstall the USB ASIO driver. To do that, you need to use the same installer
that was used to install the driver that you have currently installed. Launch
setup.exe from the unzipped driver again and select the language. The following
dialog will appear:
choose the option Uninstall the driver and follow the instructions on screen.
To make sure the generic driver is installed again, re-plug your USB audio device
to the USB port of your computer.
following video shows the installation of MAYA44 USB using the USB ASIO driver.
You can use it as a reference, even if you use one of the other products mentioned
in this article.