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Knowledge Base / FAQ


You have reached our growing online database with information about the usage of our products. You can search for articles or select a product group or a specific product on the right to find an entry. Click here to browse through all articles manually. Please use the information from this database before contacting tech support.

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Top 10 articles


Article
Compatibility with macOS 13 Ventura
Compatibility with Windows 11
Comments about new Windows installations
Compatibility with macOS 12 Monterey
Compatibility with macOS 11 Big Sur
Do I have to disable my onboard soundcard?
Where can I buy ESI products?
Comments about Upgrade with a new Windows Version
What is a ZIP file and how do I install a driver from it?
Latency with virtual instruments and MIDI interface / keyboard
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Most recent articles


Article
Driver download page shows SSL error?
Using multiple MIDI applications under Windows simultaneously
Compatibility with macOS 13 Ventura
Bitwig Studio integration for Xjam
Can I use Neva Uno/Duo under Windows XP, Vista, 7 or 8?
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General articles


Article
Comments about new Windows installations
Do I have to disable my onboard soundcard?
Where can I buy ESI products?
What is a ZIP file and how do I install a driver from it?
Why can I not open the ASIO Control Panel?
List All
 

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